New desktop and mobile experiences in Workday now provide a more efficient and user-friendly approach to viewing and requesting time away from work. Manage Absence, replacing the current Absence worklet for employees, focuses on reducing clicks, enhancing visibility, and making essential absence-related tasks easier to find. Contact HR Connection with questions.
News
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Planned Maintenance and Downtime for Student Apps. May 18
From midnight to 11 a.m. on Sunday, May 18, the following PeopleSoft Buckeye Link (Campus Solutions/Student Information System) services will be unavailable including:
- Student Center functions accessed through Buckeye Link
- Faculty Center
- Grad Forms
- Grad Recommendation
- Curriculum
The Ohio State App (mobile) will not be affected by the downtime.
This change and other planned maintenance at Ohio State can be found on the System Status (ocio.osu.edu/status) page.
Questions regarding this planned maintenance should be directed to the IT Service Desk by calling 614-688-4357 (HELP), emailing servicedesk@osu.edu or visiting Self Service (go.osu.edu/it). Please reference change number CHG0106859.
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BUX on Carmen to be Rescheduled
The Office of Technology and Digital Innovation (OTDI) deployed the BUX theme on CarmenCanvas on May 1. However, it was quickly discovered that pages were loading much slower than expected. As a result, the theme was rolled back, and developers are looking into the issue and working to find a solution.
At this time, the deployment of BUX on Carmen will be rescheduled to ensure an optimal experience for instructors and students. Once a solution is found, OTDI will select a date during summer semester to redeploy the BUX theme.
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Microsoft to send “Ownerless Groups and Teams” Notifications
Microsoft is now sending emails when a team or group becomes “ownerless.” A team in Microsoft Teams or a Microsoft 365 group can become ownerless if the owner's account is deleted in Microsoft 365 – for example, if the group owner leaves the university. Since groups and teams need an owner to manage members and settings, Microsoft has introduced this new policy – sending an email to ownerless groups and teams – to assign a new owner.
What to Expect
If you are a member of a group or team whose owner no longer has a university account, you might receive an email from Microsoft asking if you would like to become the owner:
- Active Members First: The policy will first ask the 5 most active members of the group to accept ownership. If a member forwards their notification email to a different member, the forward recipient can't accept or decline the invitation.
- Random Selection: If there’s no group activity, the policy will ask random group members.
- Weekly Notifications: Notifications are sent weekly for 4 weeks, and you can receive separate notifications for each ownerless group you are part of.
What You Need to Do
If you receive an email asking you to become an owner, here’s what you should do:
- Designate Multiple Owners: Ensure all groups have at least 2 owners to streamline Team and group management and avoid “ownerless” groups/Teams. Microsoft offers guidance on designating owners.
- Review the Email: Open the email in a separate window (not in the preview pane) to see the Yes and No buttons. If you do NOT see Yes/No buttons – some users are seeing lines of unintelligible code – please reach out to the IT Service Desk online or at (614) 688-4357 (HELP) for assistance.
- Accept or Decline: Click Yes if you are willing to become the owner, or No if you are not. If you decline, you will stop receiving notifications.
- No Action: If you do not respond, you will continue to receive weekly notifications until the specified period ends.
Need Help?
If you have any questions or need assistance, please reach out by contacting the IT Service Desk online or at (614) 688-4357 (HELP) for assistance.
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Buckeye Buy Updates as of May 5
Listed below are the latest Buckeye Buy updates.
Hosted Catalog for On Demand Software in Buckeye Buy: Internal supplier, the Office of Technology and Digital Innovation (OTDI), offers a new hosted catalog for On Demand Software in Buckeye Buy. Overleaf Professional software at the FY25 - FY26 rate is the first product offering, but more options will follow. Contact the Marketplace Team at BF-Marketplace@osu.edu with catalog questions. Contact the IT Service Desk with questions about the new Overleaf offering.
Lowe's Home Improvement: The Lowe’s Home Improvement supplier website has been removed until further notice from Buckeye Buy. Requestors are advised to search catalogs from alternative contracted suppliers. Purchases from Lowe’s can still be made by PCard although contract discounts will not be extended in that case. Contact BF-prsm-osupur@osu.edu with questions.
