IT Help and Support

Phone and Online Support

The IT Service Desk offers 24-hour supportseven days a week.


In-Person Support


BuckeyeBar at Thompson Library

1858 Neil Ave Mall - 60A

Monday - Friday: 9 a.m. - 6 p.m.



340 Galvin Hall

Monday - Friday: 9 a.m. - 4 p.m.

Phone: 567-242-7444 


BuckeyeBar at Bromfield Library (Conard Hall)

1660 University Drive

Open By Appointment. Visit to schedule an appointment.

The Mansfield Staff & Faculty Help Line provides rapid response for employees with urgent technological needs: 419-755-4357 (HELP)



220 Marion Campus Library (LC)

Monday - Thursday: 8 a.m. - 8 p.m.
Friday: 8 a.m. - 5 p.m.

Phone: 614-688-4357 (HELP)
Support for device Wi-Fi connectivity, university-provided software installation or Digital Flagship device support


55 Hopewell Hall Help Desk

Monday - Friday: 8 a.m. - 5 p.m.
Phone: 740-366-9244


Warner Welcome Desk

Closed through summer
Phone: 740-366-9244


BuckeyeBar at ATI Library

Monday - Friday: 9 a.m. - 11 a.m. and 1 p.m. - 3 p.m. (closed during breaks and holidays)
Phone: 614-514-4848 (IT4U)


IT Service Desk at Research Services

Monday - Friday: 8 a.m. - 5 p.m.


Accessibility Help Line

The Accessibility Help Line is dedicated to assisting faculty, staff, students and sponsored guests who encounter accessibility issues with any of the systems or applications maintained by the Office of Technology and Digital Innovation.