IT Help and Support

Phone and Online Support

The IT Service Desk offers 24-hour supportseven days a week.

 

In-Person Support

BuckeyeBar at Thompson Library

1858 Neil Ave Mall - 60A

Monday - Friday: 9 a.m. - 6 p.m.

BuckeyeBar

340 Galvin Hall

Monday - Friday: 9 a.m. - 4 p.m.

Phone: 567-242-7444 

BuckeyeBar at Bromfield Library (Conard Hall)

1660 University Drive

Open By Appointment. Visit go.osu.edu/BBarMans (link is external) to schedule an appointment.

The Mansfield Staff & Faculty Help Line provides rapid response for employees with urgent technological needs: 419-755-4357 (HELP).

For non-urgent requests, email 5help@osu.edu. 

BuckeyeBar

220 Marion Campus Library (LC)

Monday - Thursday: 8 a.m. - 8 p.m.
Friday: 8 a.m. - 5 p.m.

Phone: 614-688-4357 (HELP)
Support for device Wi-Fi connectivity, university-provided software installation or Digital Flagship device support

Hodges Hall 24 Help Desk

Monday - Friday: 8 a.m. - 5 p.m.
Phone: 740-366-9244

 

Warner Welcome Desk

Closed through summer
Phone: 740-366-9244

BuckeyeBar at ATI Library

By appointment only at go.osu.edu/BBarWooster (link is external)(closed during breaks and holidays)
Phone: 614-514-4848 (IT4U)

 

IT Service Desk at CFAES Wooster Admin 131

Monday - Friday: 8 a.m. - 5 p.m.

 

Accessibility Help Line

The Accessibility Help Line is dedicated to assisting faculty, staff, students and sponsored guests who encounter accessibility issues with any of the systems or applications maintained by the Office of Technology and Digital Innovation.

Phone614-292-5000