At the university level, we are comprised of two “Offices” – the Office of the Chief Information Officer (OCIO) and the Office of Distance Education and eLearning (ODEE).
Our offices are tightly woven, operating as one organization to support faculty, students and staff across all Ohio State campuses. Within this organization, we align to six focus areas.
The Distance Education team oversees the Ohio State Online portfolio to provide students with an enriched educational experience for a lifetime of learning through centralized learning systems, innovations in technological pedagogy and distance education opportunities. In addition to driving online education efforts for Ohio State, the team oversees state authorization for all online and licensure programs, and Extended Education services for students entering the university through non-degree, Program 60, or contractual outreach paths.
Enterprise Security focuses on safely managing information, technology and operational risk for our global organization, and advocates using information risk and security management to enable the mission of the university and a culture that is risk aware. Enterprise Security oversees Information Risk and Control Governance across university units. The security team is responsible for Information Security policies and Standards, as well as providing security products and services. The team works with partners across the organization through University Information Security Advisory Board, which governs the execution of the University’s award-winning Information Security Framework.
Enterprise Business Solutions
The Enterprise Business Solutions team supports Workday and other enterprise technologies to advance Ohio State’s Time and Change strategic plan and teaching, research, service and patient care missions. Administrative systems managed by EBS include finance, supply chain, HR, payroll, and their accompanying IT business processes. A summary of the Enterprise Project and the future Enterprise Business Solutions team was provided under separate cover.
Information Technology Services
Information Technology Services oversees enterprise-wide technology services offered by the Office of the Chief Information Officer (OCIO), including Applications, Data Warehousing, Infrastructure, Architecture and Data Analysis. Enterprise Applications supports administrative business processes across the university. The systems supported by these teams include the PeopleSoft Finance, HR and BuckeyeLearn curriculum systems. Our IT infrastructure team offers services based on a broad consideration of how they can benefit multiple departments. Data Warehouse, Reporting and Business Intelligence services support data-based decision making throughout the university. Our data analytics teams help keep Ohio State up to date with developing data analysis trends. These teams are working on a number of projects that are integrated with the Enterprise Project, but there are also other data analytics initiatives. This work is critical as professionals – administrative and academic alike -- increasingly need to make knowledge-based decisions by drawing conclusions that are rooted in a clear understanding of facts.
The Learning Technology team is centered around student access and success, supporting teaching and learning through community, technology, and innovation. The team leads more than a dozen centrally funded enterprise learning tools; designs and manages 350 classrooms, Digital Unions, and meeting spaces; delivers innovative, equitable and inclusive faculty pedagogy via workshops, consults and virtual events; launched the Digital Flagship initiative, providing free technology and coding curriculum to all undergraduates; and leads the Affordable Learning Exchange, saving students over $20 million in course materials. Learning Technology received a $13.5M grant to launch College Ready Ohio and spearheaded Ohio State’s Digital First initiative, recognized for transforming teaching and learning, which received the New Media Consortium’s Center for Excellence Award in 2013 and Apple’s Distinguished Program status in 2015 and 2019.
Our shared service teams include Communications and Marketing, Finance, Human Resources Relationship Management and Service Management. These teams support university IT services by hiring and managing staff resources, stewarding financial resources, managing relationships with MITS partners, supervising the introduction and transformation of IT services, and expanding the department's reputation through social media, robust online resources and mobile communication tools.