Current Openings

Staff Openings

Thank you for your interest in joining our team. Below are the current openings we have available. If you see something that interests you, please apply! If you don't see a match, please know that we update our postings regularly.

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Office of the Chief Information Officer (OCIO)

Desktop Support Specialist (2 openings)

The Desktop Support Specialist works within a team to provide OCIO supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. See full posting for details.

Solutions Analyst Associate

Under direct supervision, the Solutions Analyst is responsible for a broad range of tasks on projects, including Project Management and Business Analysis. Active project team member for the onboarding of customers to OCIO managed IT Services. Responsible for understanding business needs and collaborating with technology stakeholders to deliver high quality, technology based, business solutions. See full posting for details.

eDiscovery Associate

Under immediate supervision, the eDiscovery associate will be responsible for working with Infrastructure Risk Management, Office of Compliance, Office of Human Resources, Email, Security, and other internal teams as needed to fulfill electronic discovery and legal requests. The position will also assist with the management and reporting of accounts on litigation hold, establishing procedures related to, maintain tracking of discovery requests and data for chain of custody reporting. See full posting for details.

 

Office of Distance Education and eLearning (ODEE)

Check back again for future postings.

 

Student Employment

We employ more than 150 student employees with a variety of skillsets. Some students answer calls and guide customers, others work alongside staff on technology-based projects. Hiring managers post positions on a wide range of websites — including Student Financial Aid and Federal Work Study (login required) — to target a diverse population of student candidates. Many of our Student Administrative Assistants are recruited from the Fisher College of Business Job Board. The Enterprise Security Internship Program pulls many of their applicants from the College of Engineering (login required). Overall, our hiring managers tap into the many job boards provided by colleges within the university to identify a diverse group of talented students who help us do important work every day.

Classroom and Digital Union Support Student Tech

Hours: Part time student position (up to 28 hours per week and 38 during summer terms when not taking classes)

Pay Range: $9/hour

Description:

Provides customer service and incident support in classrooms and Digital Union computer labs by assisting faculty, staff and students with instructional technology, software use, and classroom AV systems. This includes, but is not limited to LCD projectors, computing devices, annotation devices, document cameras, video playback devices, integrated A/V systems, video conferencing, media support, lecture capture tools, digital content creation, and video and audio editing software. Troubleshoot problems within desktop, laptop and mobile computing environments, including Windows, OSX, iOS, and Android. Provide assistance with basic network troubleshooting, such as wireless setup. Performs daily maintenance of classrooms and labs, tracking classroom maintenance using LE provided tools. Position includes occasional heavy lifting. Training will be provided, but previous experience with any of these tasks are preferential.

Required qualifications:

Comprehensive knowledge and appropriate training in a diverse range of current learning technologies. Strong customer service and communication skills. Experience with incident management, resource management and problem resolution. 

Desired qualifications:

Experience in instructional technology installation and support strongly desired. General computing background desired. Knowledge of national and global technology trends helpful.