Thank you for your interest in joining our team. Below are the current openings we have available. If you see something that interests you, please apply! If you don't see a match, please know that we update our postings regularly.
Office of the Chief Information Officer (OCIO) and the Enterprise Project
Associate Relationship Manager
The Associate Relationship Manager assists the Relationship Managers with the management of daily activities over the RM’s portfolio of customers. Under direction from the Associate Director for Relationship Management, the Associate RM, coordinates installation of IT services and monitors timely delivery of services to meet customer expectations and defined service level agreements. Handles escalated and unresolved calls from individual customers. Assists in scheduling and coordinating team and individual activities. Assists RM’s with generation of estimates and ensures timely customer follow up. See full posting to learn more.
Office of Distance Education and eLearning (ODEE)
No ODEE-specific postings at this time.
We employ more than 150 student employees with a variety of skillsets. Some students answer calls and guide customers, others work alongside staff on technology-based projects. Hiring managers post positions on a wide range of websites — including Student Financial Aid and Federal Work Study (login required) — to target a diverse population of student candidates. Many of our Student Administrative Assistants are recruited from the Fisher College of Business Job Board. The Enterprise Security Internship Program pulls many of their applicants from the College of Engineering (login required). Overall, our hiring managers tap into the many job boards provided by colleges within the university to identify a diverse group of talented students who help us do important work every day.
Classroom and Digital Union Support Student Tech
Hours: Part time student position (up to 28 hours per week and 38 during summer terms when not taking classes)
Pay Range: $9/hour
Provides customer service and incident support in classrooms and Digital Union computer labs by assisting faculty, staff and students with instructional technology, software use, and classroom AV systems. This includes, but is not limited to LCD projectors, computing devices, annotation devices, document cameras, video playback devices, integrated A/V systems, video conferencing, media support, lecture capture tools, digital content creation, and video and audio editing software. Troubleshoot problems within desktop, laptop and mobile computing environments, including Windows, OSX, iOS, and Android. Provide assistance with basic network troubleshooting, such as wireless setup. Performs daily maintenance of classrooms and labs, tracking classroom maintenance using LE provided tools. Position includes occasional heavy lifting. Training will be provided, but previous experience with any of these tasks are preferential.
Comprehensive knowledge and appropriate training in a diverse range of current learning technologies. Strong customer service and communication skills. Experience with incident management, resource management and problem resolution.
Experience in instructional technology installation and support strongly desired. General computing background desired. Knowledge of national and global technology trends helpful.
Digital Flagship Student Assistant (Multiple Positions Open)
Hours: Part-time student position 10 to 20 hrs/wk.
Pay Range: $9/hour
Student Assistants in this position will play meaningful roles in forwarding the goals of the Digital Flagship initiative. The Digital Flagship initiative, in collaboartion with Apple, is creating a comprehensive, university-wide digital learning initiative that will support educational innovation to benefit students and economic development opportunities for the campus and broader community.
In this position, student assistants have the opportunity to contribute in multiple ways based on experience, strengths and area of interest for growth and development.
Student Support and Engagment
Student Assistants will have the opportunity to serve as an ambassador to the campus community, presenting and consulting with small groups or individuals, providing in-class demonstrations, and contributing to the overall student experience.
Student Assistants will have the opportunity to support the deployment and maintenance of iPads, applications and other iPad-related needs. App Development Student Assistants will have the opportunity to identify key university needs that could be met through app development and be a part of the app development and delivery process.
Student Assistants will have the opportunity to engage with the broader university community to document use cases, capture B-roll, edit video and help other students learning basic video production.
NOTE: Students may on occasion work on regional campuses outside of Columbus; transportation will be provided. Schedules may vary based on student availability and needs of the initiative. Candidates must be available for work May-August.
The ideal candidates will be eager learners who support inclusive approaches to education and technology, enjoy working with peers, and are adaptable. Record of professionalism, prompt and effective communication, ability to organize, accountability and reliability are key. The desire to learn and to effectively represent The Ohio State University in a public-facing, high profile project is important. Availability during summer months (May through August) in addition to availability throughout the year is important.
Troubleshooting skills; basic fluency in some video editing software; experience shooting and editing video on an iPad; familiarity with Apple products and iOS; app development; experience designing and delivering presentations; graphic design; instructional design; and familiarity with accessibility requirements are all desirable for this position but training and development will be provided.
Send email to email@example.com with resume, cover letter (include area of highest interest related to Digital Flagship), and any additional documentation that highlights experience related to work opportunities in this position.