Current Openings

Staff Openings

Thank you for your interest in joining our team. Below are the current openings we have available. If you see something that interests you, please apply! If you don't see a match, please know that we update our postings regularly.

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Office of the Chief Information Officer (OCIO)

Senior Systems Specialist

The IT Service Desk is designed to be the single point of contact for customers requesting services and/or support from the university. The Senior Systems Specialist is responsible for receiving, resolving, escalating and monitoring complex customer issues/requests. In this role, the specialist will be responsible for executing proper Incident and Problem Management ITIL processes as defined by OCIO. See full posting for more details.

Relationship Manager

The Relationship Manager partners with OCIO teams and customers to consistently deliver an outstanding customer experience that exceeds expectations and creates positive, long lasting relationships. In this role, the Relationship Manager is responsible for gaining insight into the customer’s business, having good knowledge of customer outcomes and developing a strong business relationship with customers. Under general direction, she or he will provide IT solutions through research and client contact that are suited to the current and future needs of customers. See full posting for more details.

Exchange Engineer

The Exchange Engineer is responsible for the design, build, implementation and management of Ohio State’s centralized Microsoft Exchange system and Office365/Exchange Online administration in a hybrid environment. This responsibility includes related components for anti-spam/anti-virus, archiving, e-discovery, mobile device support, and bulk email systems utilizing technologies to ensure efficient mail flow and delivery to internal and external organizations. The Echange Engineer should have expert knowledge of Windows Active Directory, DNS and Microsoft Federation services, in-depth knowledge of Azure Active Directory Connect (AADC) and knowledge of Linux operating system with experience in Postfix or other email application servers. See full posting for more details.

Mobile App Developer - Intermediate

Mobile Developer responsibilities include developing and maintaining our native mobile apps. We write our iOS apps in 100% Swift and our Android app in Kotlin and Java. Our apps support the latest frameworks from Apple and Google and adopt new technologies as they are introduced. A key part of the Mobile Developer’s responsibilities will include communicating with designers and engineers on the Web and Mobile teams as well as other departments and colleges. See full posting for more details.

 

Enterprise Security

Director of Security Intelligence

The Director of Security Intelligence will lead the service delivery and operations of the university-wide Security Intelligence team. This role leads the effort to take university security and operational data and turn it into actionable intelligence and metrics. The successful candidate will be responsible for a team of engineers and leads that will design, develop, implement and operate Security Intelligence services for university systems and units while also overseeing the centralization of system administration functions within Enterprise Security. The Directory of Security Intelligence sets the strategy and direction for a cohesive yet diverse set of services to enable Ohio State users and units to better perform their daily duties. See full posting for more details.

Senior Security Engineer - Vulnerability Management

As a Senior Security Engineer with a moderate level of autonomy and decision making authority you will be responsible for developing and maintaining the Vulnerability Management (VM) services that support the functions of Enterprise Security and the university as a whole.

The Senior Security Engineer will perform regular scans of the Ohio State network(s), servers and endpoints with a suite of tools to identify potential risk and report these to the appropriate parties. In this role will work with and assist network and system administrators, software developers and web site administrators with identifying risks, resolve findings and false positive/negatives while identifying mitigating strategies and implementing those strategies. See full posting for more details.

Senior Security Engineer - Splunk

In this role you will provide senior operations and service delivery of our enterprise-wide Splunk system. You will be responsible for design, development, implementation and operation of Splunk services for university units and systems. You will be responsible for creating alerts, dashboards, reports, and other content within Splunk that shows the value of the Security Intelligence we collect. You will participate in and offer suggestions for the strategy and direction of Splunk for a cohesive yet diverse service that enables university users and units to perform their daily duties. Duties will include technical service design, development, operation, on-call support, ITIL service delivery responsibilities and customer and vendor consultation. See full posting for more details.

 

Office of Distance Education and eLearning (ODEE)

IT Solutions Engineer

This position is responsible for the operation, maintenance and improvement of user workstations and client management systems in locations supported by the Office of Distance Education & eLearning’s Learning Environments team on the Columbus campus. The IT Solutions Engineer is responsible for the development, deployment and support of system images and application packages, with a focus on Windows administration and the support of System Center Configuration Manager (SCCM). In this role you will be responsible for preparation and deployment of software updates and security and malware patches to maintain secure computing resources and remediation of related issues. You would also provide expert-level incident and problem management for classroom instructional technology and public computing facilities while maintaining responsibility for maintenance and improvement of the Learning Environments documentation library (development, updating, archiving and distribution of materials). The IT Solutions Engineer participates in the development, testing and implementation of improved classroom technologies/systems, assists in the maintenance of server and network infrastructure and contributes to the strategic plan for public computing resources at Ohio State. See full posting for more details.

Instructional Designer

The position will primarily work with Ohio State faculty members to create and maintain high-quality, accessible online courses based on evidence-based principles of effective college teaching and online pedagogy. This individual will demonstrate expertise in course design and project management principles to co-facilitate a collaborative course design and development process under the supervision of the team course design lead and will participate in continual peer feedback and workshopping of ideas with other instructional designers. The person in this role will be expected to use technology tools to plan and prototype, to develop effective learning activities, to help faculty author content, and to help build courses in the learning management system (Carmen/Canvas). See full posting for more details.

 

Student Employment

We employ more than 150 student employees with a variety of skillsets. Some students answer calls and guide customers, others work alongside staff on technology-based projects. Hiring managers post positions on a wide range of websites — including Student Financial Aid and Federal Work Study (login required) — to target a diverse population of student candidates. Many of our Student Administrative Assistants are recruited from the Fisher College of Business Job Board. The Enterprise Security Internship Program pulls many of their applicants from the College of Engineering (login required). Overall, our hiring managers tap into the many job boards provided by colleges within the university to identify a diverse group of talented students who help us do important work every day.

Classroom and Digital Union Support Student Tech

Hours: Part time student position (up to 28 hours per week and 38 during summer terms when not taking classes)

Pay Range: $9/hour

Description:

Provides customer service and incident support in classrooms and Digital Union computer labs by assisting faculty, staff and students with instructional technology, software use, and classroom AV systems. This includes, but is not limited to LCD projectors, computing devices, annotation devices, document cameras, video playback devices, integrated A/V systems, video conferencing, media support, lecture capture tools, digital content creation, and video and audio editing software. Troubleshoot problems within desktop, laptop and mobile computing environments, including Windows, OSX, iOS, and Android. Provide assistance with basic network troubleshooting, such as wireless setup. Performs daily maintenance of classrooms and labs, tracking classroom maintenance using LE provided tools. Position includes occasional heavy lifting. Training will be provided, but previous experience with any of these tasks are preferential.

Required qualifications:

Comprehensive knowledge and appropriate training in a diverse range of current learning technologies. Strong customer service and communication skills. Experience with incident management, resource management and problem resolution. 

Desired qualifications:

Experience in instructional technology installation and support strongly desired. General computing background desired. Knowledge of national and global technology trends helpful.