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We employ more than 150 student employees with a variety of skillsets. Some students answer calls and guide customers, others work alongside staff on technology-based projects. Hiring managers post positions on a wide range of websites — including Student Financial Aid and Federal Work Study (login required) — to target a diverse population of student candidates. Many of our Student Administrative Assistants are recruited from the Fisher College of Business Job Board. The Enterprise Security Internship Program pulls many of their applicants from the College of Engineering (login required). Overall, our hiring managers tap into the many job boards provided by colleges within the university to identify a diverse group of talented students who help us do important work every day.
Classroom and Digital Union Support Student Tech
Hours: Part time student position (up to 28 hours per week and 38 during summer terms when not taking classes)
Pay Range: $9/hour
Provides customer service and incident support in classrooms and Digital Union computer labs by assisting faculty, staff and students with instructional technology, software use, and classroom AV systems. This includes, but is not limited to LCD projectors, computing devices, annotation devices, document cameras, video playback devices, integrated A/V systems, video conferencing, media support, lecture capture tools, digital content creation, and video and audio editing software. Troubleshoot problems within desktop, laptop and mobile computing environments, including Windows, OSX, iOS, and Android. Provide assistance with basic network troubleshooting, such as wireless setup. Performs daily maintenance of classrooms and labs, tracking classroom maintenance using LE provided tools. Position includes occasional heavy lifting. Training will be provided, but previous experience with any of these tasks are preferential.
Comprehensive knowledge and appropriate training in a diverse range of current learning technologies. Strong customer service and communication skills. Experience with incident management, resource management and problem resolution.
Experience in instructional technology installation and support strongly desired. General computing background desired. Knowledge of national and global technology trends helpful.