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IT Help and Support

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We work in partnership with organizations across the university delivering technology resources to support our faculty, students and staff.

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IT for Students

Get tech ready with these tools and resources for students.

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IT for Instructors and Staff

Find tech essentials and IT support for Ohio State employees.

What We Provide

Discover the services, tools, spaces and events we offer to the university community and beyond.

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AI Fluency

This initiative will ensure that every Ohio State student, beginning with the class of 2029, graduates fluent in the application of AI in their field of study.

Learn about the AI Fluency Initiative
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Featured Stories

  • Outlook Update to Events Added to Calendars from Email

    Beth Varcho | September 26, 2025
    Starting January 31, 2026, Microsoft Outlook is updating how it adds events—like flight bookings, hotel reservations, and package deliveries—from your email directly to your calendar.
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  • Rob Lowden Featured on City of Ohio State Podcast

    Brooke Bartholomew | September 24, 2025
    New Ohio State CIO Rob Lowden will help set the future direction for technology on campus. On this episode of the City of Ohio State podcast, hear what excites him most about joining the Buckeye community, and how OTDI is shaping the university’s future. From advancing AI fluency to strengthening cybersecurity and IT services. ...
    City of Ohio State Podcast

  • In the news: Rob Lowden works with Ohio State to incorporate AI into students’ educations

    Administration and Planning Media Relations | September 23, 2025
    Newly appointed Vice President and Chief Information Officer (CIO), Rob Lowden, has big plans for the future of artificial intelligence in Ohio State academics. With more than 25 years of leadership experience guiding institutions through technological advancements, Lowden joined the university to increase the fluency of students’ AI-usage.“Clearly it is a strategic component of the university’s ...
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  • Microsoft 365 Copilot Chat: Powered by OpenAI’s GPT-5 Available Now for all Users! 

    Beth Varcho | September 17, 2025
    Microsoft began rolling out GPT-5 in Copilot in early August. OpenAI’s GPT-5 is the newest generative AI model from OpenAI, that now operates within Microsoft 365 Copilot Chat. GPT-5 is OpenAI’s most advanced system to date. This update brings enhanced capabilities for users regardless of their Microsoft 365 Copilot license, including improved reasoning, faster responses and better access to work...
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  • Cybersecurity Days begin on Oct. 1

    Beth Varcho | September 16, 2025
    This year Ohio State is collaborating with BTAA to celebrate October as National Cybersecurity Awareness Month. BTAA has scheduled four engaging and educational events. While some content is aimed at all users, some events are targeted to cybersecurity professionals. These events will help you develop awareness and guide you to take action against cybersecurity threats.
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See All News

Employee Spotlight

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Israt Herminghuysen

Meet Israt Herminghuysen, a true Buckeye through and through! With over two decades of service at Ohio State, this dedicated product owner on the Enterprise Business Solutions (EBS) team has played a key role in some of the university’s largest tech transformations—from PeopleSoft to Workday. Outside of work, she enjoys cooking for her family, planning travel adventures—especially to national parks—and winding down with movies and meaningful time at home.

Join Us!

We're always looking for new staff and students passionate about technology. 

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