The technology and IT support in the Pelotonia Research Center and the Energy Advancement and Innovation Center enables researchers to use cutting-edge and specialized tools for their work in environments that foster collaboration and minimize silos.
The Office of Technology and Digital Innovation (OTDI) staff will be onsite in the Pelotonia Research Center as the first line of support to triage requests and liaise to a range of IT groups across the university and medical center with a collaborative approach to technology support. There are a variety of resources available to researchers and their teams including data storage, computation, AV in conference rooms and meeting spaces, printing, and Microsoft 365 applications.
Get Help
Onsite Support: Pelotonia Research Center Rm. 1145
Phone: 614-688-4357 (select option 6)
Email: CarmentonIT@osu.edu
Self Service: go.osu.edu/it
For urgent requests 24/7, call 614-688-4357 and select option 6 for IT Research Services.
Tech Resources
Find data storage, computation, AV, printing, and other available resources.
Support
Find how to get help including Research IT Consulting Services.
Other Research Resources
Find other resources available to researchers at Ohio State.
Frequently Asked Questions
Who do I contact if I need assistance?
For IT help, start by calling 614-688-4357 and select option 6 to get IT assistance, or email CarmentonIT@osu.edu. We will triage your request and route you to the most appropriate teams for assistance. If you need general assistance, you can contact the front desk at the Pelotonia Research Center at 614-292-1545.
I am starting a new research project. Can I talk to someone about the best options for my data?
Please reach out to IT at any phase of your study's lifecycle, from pre-proposal to study closeout. We will work with you on ensuring that your proposal has the most effective technology solutions specified.
If you've received an award and are launching your study, please make sure to engage the IT team to help you design and deliver solutions to make your work successful.
What type of storage is available to me as part of the Pelotonia Research Center or Energy Advancement and Innovation Center?
You can continue to use the storage options that are currently available to you. The Pelotonia Research Center provides every project 5 TB of scratch, or working/temporary storage, at no additional cost. Visit the Tech Resources page to learn more about the storage options or contact the IT Service desk at 614-688-4357 and select option 6 to connect with the solutions engineering team that can consult to determine what the best storage, transfer, and compute options are for your project.
How do I schedule a room for meetings?
Use Outlook to schedule meetings and search "+PRC" to find the rooms available in the Pelotonia Research Center and "+EAIC" in the Energy Advancement and Innovation Center, including their capacity in parentheses. For more information on room scheduling and using the conference room technology, visit the Meeting Rooms and AV section on the resources page.
When scheduling a room, please be sure to invite all relevant attendees, include your name and a relevant subject.
What is the best space to use for a presentation to a large group?
Pelotonia Research Center: Rooms 2001, 3001, 4001, and 5001 can be used for meetings of 15-18 people. Other conference rooms are available for groups of 2 -12 people.
Energy Advancement and Innovation Center: There is an Event Hall on the first floor with capacity for 200 people, and two seminar rooms located on the first floor (room 150, capacity 50) and second floor (room 270, capacity 16).
How can I best communicate with other researchers in the building?
All tenants of the building will be on Teams Calling for phone calls and can use Teams to Instant Message with both university and Wexner Medical Center team members.
Can I advertise my work on the video walls located in the buildings?
Video wall requests need to be submitted to the Research Infrastructure team directly. For the Pelotonia Research Center, contact Elvia Suli at suli.2@osu.edu. For the Energy Advancement and Innovation Center, contact David Myerholtz at myerholtz.10@osu.edu.
How can I print in the building?
All tenants will have access to multiple printers and use Follow Me Print.
Pelotonia Research Center: The printer on the first floor is located next to the Coke machine. The printers on the 2nd, 3rd, 4th and 5th floors are located next to the elevator.
Energy Advancement and Innovation Center: There is one printer located on the second floor near the kitchenette.