IT support in the Pelotonia Research Center and the Energy Advancement and Innovation Center will be a collaborative effort between the Office of Technology and Digital Innovation (OTDI) staff onsite, local university IT teams, and Wexner Medical Center IT teams that support building tenants.
Getting Help
The onsite IT team will work with the local IT department to escalate or hand off any issues as needed.
- Phone: Call 614-688-4357 and select option 6 for IT Research Services
- Email: CarmentonIT@osu.edu
- Onsite support: OTDI staff is onsite in room 1145 of the Pelotonia Research Center. This includes desktop support technicians for everyday support needs and solutions engineers to help with unique and complex IT needs.
- Online: Visit Self Service at go.osu.edu/it
Research IT Consulting Services
Being a tenant of the Pelotonia Research Center and/or the Energy Advancement and Innovation Center means getting additional IT support from solutions engineers dedicated to supporting the research conducted here. This team is a consultative resource for researchers to:
- Support unique IT needs
- Provide recommendations for efficiency and optimization on data storage, transfer, and compute technology
- Be subject matter experts on research IT, the Ohio Supercomputer Center, instrumentation, and regulated data
- Work as a liaison with cloud service providers (e.g. Amazon Web Services, Azure, Google, etc.)
- Help with escalations as needed, working with local research IT experts and teams
Local IT Units Supporting the Pelotonia Research Center and Energy Advancement and Innovation Center
In addition to the OTDI IT team, local IT units from across Ohio State support tenants in the Pelotonia Research Center and the Energy Advancement and Innovation Center.
- ASC Technology Services (ASCTech)
- Comprehensive Cancer Center Information Technology
- Pharmacy Technology Services
- Engineering Technology Services (ETS)
- College of Medicine Research Technology Services (COMRTS)
- Office of Research Information Services (ORIS)
- EHE Office of Information Technology
- CFAES IT Services
- Wexner Medical Center Information Technology
Engage the IT team early in projects to work together on finding the best solutions.