With more university partners receiving Managed IT Services (MITS) , the Office of the Chief Information Officer (OCIO) is enhancing its focus on service improvement through user feedback. Understanding the goals and challenges of end users drives day-to-day...
The Office of the Chief Information Officer (OCIO) is updating all managed devices from Microsoft Office 2019 to Microsoft Office 365 on Friday, March 29. Prior to that date, you can update to Office 365 at your convenience using JAMF Self Service. To view instructions on how to install this...
The MacOS Mojave update is now available in JAMF Self Service for all OCIO-managed Mac devices. You can install this update at your convenience now through Monday, March 13. On March 13, you will be required to install the update if you have not already done so, and will be notified via a pop-up...
Every year, OCIO conducts a Physical Inventory Equipment Review (PIER) to verify information about assets that OCIO has distributed. This process may be new to many customers who receive managed IT services from OCIO. We try to make the PIER process as easy as possible, and if you have questions...
Efforts related to Ohio State’s Enterprise Project, including streamlining human resources and financial systems and processes, were named as some of the university’s largest opportunities to reduce administrative costs in a recently released state performance audit.
The College of Food, Agricultural, and Environmental Sciences (CFAES) supports thousands of students, staff and faculty throughout the state. Working together to move the college’s three mission areas forward, the members of this...
The Office of the Chief Information Officer (OCIO) was able to assist The Department of Public Safety and partner with the City of Columbus Communications Division to upgrade its aging 9-1-1 emergency answering platform, which was no longer supported by the manufacturer.
The Office of the Chief Information Officer (OCIO) has been ramping up Wi-Fi coverage across regional campuses. The team expanded Wi-Fi at Mansfield in the past few years, even reaching some outdoor locations. This summer they have added access points in Marion and Lima in preparation for the...
Over the last several years, the Office of the Chief Information Officer (OCIO) has been working closely with the Translational Data Analytics Institute (TDAI) to find the right technology for Pomerene Hall, a location that will support faculty, staff, and students from across campus in...
The College of Public Health (CPH) recently came to OCIO with needs centered around staffing, equipment and security, all tied to technology.
OCIO helped CPH researchers look at their unique computing needs and come up with a solution that offers both increased processing power and improved security without sacrificing their growing data and collaboration needs. Read on to learn more of the story .
