Ohio State is updating the security used to verify our eduroam Wi-Fi network. For MITS-managed devices, no action is required—IT will complete the update automatically. Requirements for other Ohio State provided devices may vary by department. To ensure your personal devices continue connecting without interruption, you will need to re-enroll your device now so it is properly configured.
The update simply allows your device to recognize and accept the new security. After that, everything works normally. If you do not make this update, starting in October your device will no longer be able connect because it will no longer recognize Ohio State’s network. To make the update now, visit our website and choose the instructional guides that matches your device.
The technical details
When you first connected to Ohio State’s network, your device was configured to recognize and trust the network as a safe place to connect. It does this by verifying a digital security certificate, which serves as proof that the network is legitimate. These certificates are issued by trusted certificate authorities and have traditionally remained valid for several years.
However, the certificate industry is significantly reducing certificate lifespans, meaning they may soon need to be renewed as often as every 40 days. To avoid requiring frequent updates on your devices, Ohio State is moving to a new certificate model that provides longer-term trust. Your device needs to be updated so it recognizes Ohio State's new security certificate. Once updated, your device will continue connecting securely to the university network and will require far fewer certificate updates in the future.
Get help
If you have issues updating your device, the IT Service Desk is available to support you 24/7. Request IT support online or call the Service Desk at 614-688-4357 (HELP).