Our Relationship Managers help transform IT from a support role into a strategic partner, guiding customers through evolving technology to foster innovation and mission success.
Here to Help
Each Relationship Manager works with a specific set of business units and colleges at Ohio State. We are committed to understanding the needs of each area and building relationships with the people who keep the university moving forward. We support all units at the university, including our Managed IT Services (MITS) partners.
Relationship Managers and MITS
For units under Managed IT Services (MITS), IT Relationship Managers are indispensable. We are their local leader to organize IT service owners, troubleshoot escalations, understand the uniqueness of each unit and champion service improvement. Relationship Managers transform cost transparency into a strategic advantage by utilizing the MITS model to drive optimization through data-driven analysis and tailored strategies, enabling units to make informed decisions that drive efficiency. Our expertise extends beyond technology and business; we build relationships at every level, from Deans to frontline staff, to personalize central IT services promoting a culture of collaboration and trust.
Relationship Managers and Distributed IT
For Distributed IT partners, IT Relationship Managers serve as invaluable strategic resources, sharing best practices, facilitating collaboration, and bridging communication gaps. Relationship Managers advocate for OTDI services, ensuring distributed teams are aware and aligned with university-wide initiatives while also soliciting feedback to shape, refine and continuously improve those same OTDI services.
Find your Relationship Manager from the listing below to learn more.
Jason Haskins
Jason Haskins is the Senior Director of Managed IT Services (MITS) and Relationship Management. He is responsible for the long-term strategy and fiscal health of MITS, and leads the Relationship Management team, who play a critical role for our MITS Partners.
- Email: haskins.8@osu.edu
- Phone: 614-292-8528
Will Mills
Will Mills is the Assistant Director of Relationship Management. He is a critical member of the OTDI senior leadership team where he is responsible for helping drive organizational change and creating an environment where each member of OTDI can share their voice.
- Email: mills.240@osu.edu
- Phone: 614-292-7465
- Units Supported:
- Athletics
- Board of Trustees*
- Business & Finance*
- Inter-University Council (IUC)
- Office of Academic Affairs:*
- Academic Programs
- Graduate School
- Office of Civil Rights Compliance
- Office of International Affairs
- Strategic Enrollment Management
- Student Academic Excellence Administration
- Undergraduate Education
- Office of Advancement**
- Office of Government Affairs*
- Office of Legal Affairs*
- Office of the President*
- Translational Data Analytics Institute (TDAI)*
- University Libraries**
David Au
Relationship Manager
- Email: au.39@osu.edu
- Phone: 419-755-4315
- Unit Supported:
- Administration & Planning:*
- Department of Public Safety
- Facilities Information and Technology Services
- Facilities Design and Construction
- Facilities Operations and Development
- Planning, Architecture and Real Estate
- Transportation and Traffic Management
- UniPrint
- WOSU Public Media
- Ohio State Energy Partners (ENGIE)
- Administration & Planning:*
Jake Boes
Relationship Manager
- Email: boes.60@osu.edu
- Phone: 614-688-1464
- Unit Supported:
- College of Dentistry**
- College of Medicine
- College of Nursing
- College of Optometry
- College of Pharmacy
- College of Public Health*
- College of Social Work*
- Enterprise for Research, Innovation and Knowledge (ERIK)
- Office of Innovation and Economic Development*
- John Glenn College of Public Affairs*
- Wexner OSU Medical Center
Lauren Evans
Senior Relationship Manager
- Email: gannonevans.1@osu.edu
- Phone: 614-688-3606
- Unit Supported:
- College of Veterinary Medicine**
- Fisher College of Business
- Office of Academic Affairs*
- Ohio State Online
- Office of Human Resources*
- Office of Marketing and Communications*
- Office of Student Life
- Ohio Technology Consortium (OH-TECH)
- Wexner Center for the Arts*
Courtney Sanders
Senior Relationship Manager
- Email: sanders.531@osu.edu
- Phone: 614-688-3803
- Unit Supported:
- College of Arts & Sciences**
- College of Education & Human Ecology**
- College of Engineering
- Ohio State Lima*
- Ohio State Mansfield*
- Ohio State Marion*
- Ohio State Newark and COTC*
Nicole Six
Senior Relationship Manager
- Email: six.28@osu.edu
- Phone: 614-292-7731
- Unit Supported:
- College of Food, Agricultural, and
Environmental Sciences (CFAES)* - Moritz College of Law*
- College of Food, Agricultural, and
* Indicates Managed IT Services (MITS) Partner
** Indicates Managed Network Only Partner