Shared Directory and Endpoint Services Migration
The Shared Directory and Endpoint Services (SDES) project is designed to transition users from the current domain environment to the new OSUAD domain and SDES environment.

Should Migration be Taking this Long?
If you are currently migrating your devices from the old domain to the new OSUAD domain – which means you cannot use it right now – you should only be waiting about 30 minutes. If it is taking significantly longer, contact the IT Service Desk.
What Migration Involves
The migration takes place in two main steps:
- Configuration Manager Migration
- This step happens behind the scenes.
- After migration, devices move into the new Configuration Manager with an updated patching schedule.
- Software Center branding and available applications may look slightly different, and monthly patching now follows a consistent Wednesday release cycle with a seven-day install window.
- Active Directory (AD) Migration
- Participants migrate their devices from the old domain to the new OSUAD domain.
- The migration typically takes 30 minutes to one hour. Users cannot access their devices during this time, so it’s best to allow one to two hours to complete the process and sign back in.
- Devices automatically restart multiple times during migration. Users should not attempt to sign in until a completion message appears.
- To ensure a smooth process, participants are encouraged to save work, plug devices into power, and run the migration during business hours when support is available.
- Monthly patching means your device receives regular updates, and you may need to restart it afterward. The monthly patching window will shift to a Wednesdays, with seven days before the automatic installation deadline. The release will typically occur on the third Wednesday of each month.
Take Advantage of Post Migration Benefits
After completing the SDES AD Migration, participants can take advantage of new features and improved security:
- Chrome Single Sign-On Plug-In
- Installed automatically to simplify sign-ins with a Microsoft work or school account.
- Can be disabled if preferred.
- Windows Hello for Business
- Sign in using biometrics (face or fingerprint recognition) or a device-specific PIN instead of a password.
- Provides a more secure and seamless sign-in experience.
Set up Windows Hello for Business
Visit Microsoft’s support site to view instructions on how to set up Windows Hello for Business. Please note that some devices do not have biometric capabilities and will only be able to use a PIN for Windows Hello for Business. When you reach the Sign-in Options portion of the instructions, your device will note if you do not have biometric capabilities.
- Register Your Device for Duo: Windows Hello for Business can be used for BuckeyePass (Duo). Once you have set up Windows Hello for Business, you can log into the Administrative Resource Center (ARC) and follow these instructions to register your Windows Hello for Business compatible device with Duo. Once set up, this will eliminate the need to use phone applications or text message-based codes to log into Duo/BuckeyePass secured websites. You can simply use your biometric data or PIN.
- Chrome User? The Microsoft Single Sign On Plug-in is automatically installed: Simplify your sign-in experience when using your Microsoft work or school account in Chrome by using the Microsoft Single Sign On plug-in. If you find the plugin disruptive, open your Chrome web browser and Disable the Microsoft Single Sign On Extension.
- Register for Windows Hello for Business: One of the benefits of completing the Shared Directory and Endpoint Services (SDES) migration is being able to use Windows Hello for Business. Windows Hello for Business is an authentication technology that allows users to sign in to their Windows devices using biometric identifiers (facial and fingerprint recognition), or a per-computer-PIN, instead of a traditional password. This simultaneously creates a more secure and simple sign-in experience. To take full advantage of these benefits, follow the steps below.