Outlook Mobile Available for University Email Service

OCIO released a new mobile email solution, Outlook Mobile for iOS and Android, on Friday, June 21. This mobile application provides security protections, while smoothly integrating with Microsoft Office 365 applications.

Why Outlook Mobile?

We adopted Outlook Mobile as our mobile email solution because it integrates with our existing email system and other Microsoft Office 365 applications. It allows you to easily search and find files, contacts and emails. Functionality is very similar to Outlook you currently use, so there’s less of a learning curve when you begin using Outlook Mobile. It also provides security to protect the university’s institutional data.

What you need to run Outlook Mobile

To run Outlook Mobile on your mobile device there are a couple prerequisites.

  • Your device MUST have a device passcode set. You will not be able to use the application until the passcode is set. It also accepts biometric security – like facial recognition or fingerprints. You will need to use this security each time you log into the app.
  • On Android, you must install the Intune Company Portal app in addition to the Outlook Mobile. This app will be used to verify that your device complies with the necessary security controls. You do NOT have to open and configure the Intune Company Portal app.

For detailed instructions to install Outlook, visit our Knowledge Base.

If you are already using the Outlook Mobile application on your mobile device, and if you do not currently have the required security controls in place, you will be asked through your device to enable security, or the application will remove your configured university email account and data. Android users will also need to install the Intune Company Portal app.

If you are a university employee currently using one of our supported mobile email solutions, VMWare Boxer or Workspace One Intelligence Hub, you are welcome to switch to Outlook Mobile. University Medical Center employees should stay on the VMWare Boxer solution at this time.

For technical support, please contact the IT Service Desk by phone 614-688-HELP (4357), by email at itservicedesk@osu.edu or by logging in online at go.osu.edu/it.