iPad Return and Purchase

If you received a Digital Flagship technology kit as a student before summer 2022, but are now leaving the university prior to graduation you will need to either return or purchase (at a depreciated value) your items. 

Return

If you would like to return your technology kit, you will not be charged the depreciated value of your device. If you do not return all items listed below you may be charged a replacement fee. Fee amounts are listed next to each item.

  • iPad 
  • Protective case ($20)
  • Smart Keyboard ($155)
  • Apple Pencil ($89)
  • Power Block ($20)
  • Lightning Cord ($20)

Fees may be charged to cover the cost of AppleCare repairs for damaged iPads ($49) and damaged or non-functioning Apple Pencils and Smart Keyboards ($29 each). Damaged or incompatible power blocks and cords will also result in a replacement fee.

Before returning your kit please complete the steps on our return guide to remove personal information and adjust settings.

iPad Return Guide

 

Once you have updated all the settings, you can return your device. We will inventory your items and make sure your user information has been removed from the device. 

Return Locations

iPad kits can be returned to Equipment Loan Window at 030 Enarson (open 7 a.m. to 5 p.m. Monday through Friday while classes are in session; no appointment needed).
 
Returns can also be accepted by mail. You may use any shipping carrier and packaging to return your technology kit. Digital Flagship is not responsible for shipping costs.  
 

Mail your device and all accessories to:

Digital Flagship Return
2650 Kenny Road
Columbus, OH 43210

After you have shipped your return, make sure to submit a ticket and include in the additional information box the tracking number of your package and the name of the shipping carrier (ex: USPS, FedEx).

 

Purchase at Depreciated Value

If you leave Ohio State before completing a degree, you can purchase your kit at the depreciated value to retain ownership. 

To initiate the process please complete the unenrollment device purchase form before you leave the university. Select 'Unenrollment Device Purchase' as the request type on the form. When you submit the form, we will notify the bursar and have the displayed price added to your student account.

How do I pay for my device?

If you are a current student, you can view your Statement of Account and make payments under Payments and Refunds in Buckeye Link. 

If you are no longer attending Ohio State and cannot access Buckeye Link, follow the instructions on the website of the Office of the University Bursar for prior students and non-students. 

For other questions about payment, contact Buckeye Link at 614-292-0300 or buckeyelink@osu.edu.

How do I know what my device is worth? 

The month you get your kit, the technology begins depreciating in value. The amount you will be required to pay is calculated based on when you withdraw from the university. Once this value is calculated it will not decrease unless it is paid or the device is returned.

When you fill out the unenrollment device purchase form, the amount due for your device will populate. Do not submit the form if you do not want to purchase your device. 

If you have already left the university and have not returned your technology kit, the charge will automatically be added to your statement of account 31 days after your unenrollment. 

 

Need help?

Submit a ticket or call the IT Service Desk at 614-688-4357.