CFAES
September
2019
Project Update
Half of the Extension offices now have networking in place and more units on the Wooster and State-Wide campuses have moved to OCIO services. Some other highlights this month include:
- A BuckeyeBar is now open in the ATI Library on the Wooster campus. The current hours are 10 a.m. to 2 p.m. Monday through Friday. Faculty, staff, and students can visit this location for in-person IT support.
- The IT transformation is complete in Selby Hall. Plant Pathology and MCIC groups have moved to OCIO services. Network configuration is complete for all users including the USDA ARS colocation. Skype for Business has been deployed to all users and labs in Selby Hall.
- Back-to-school is a busy time for everyone, including the IT Service Desk. In August, the IT Service Desk teams on the Columbus, Wooster, and State-Wide campuses closed 639 incident tickets and 1,906 request items for CFAES users.
Visit the CFAES IT Transformation webpage for regular project updates.
Columbus Campus
- OSUnet and Wi-Fi implementation complete in 25 buildings (89% of in scope buildings complete)
- Moving to OCIO services next: OSUE FCS, OSU Publications, FABE, SENR, FST
- 11 of 21 departments moved to OCIO services
Wooster Campus
- Wi-Fi implementation complete in 45 buildings (67% of in scope buildings complete)
- OSUnet complete in 47 buildings (70% of in scope buildings complete)
- Moved to OCIO services in August: OARDC Plant Pathology, MCIC
- Moving to OCIO services next: FABE, SENR, Entomology
- 23 of 35 departments moved to OCIO services
State-Wide Campus
- OSUnet and Wi-Fi implementation complete in 57 locations (50% of in scope buildings complete)
- Moved to OCIO services in August: Ashtabula, Fayette, Greene, Morgan, Pickaway, Wayne
- Moving to OCIO services next: Geauga, Lorain, Morrow, Portage, Putnam, Shelby
- Planning kicked off with the following counties: Ashland, Butler, Gallia, Medina, Warren
- Next counties to kick off: Erie, Fulton, Henry, Huron
- 30 of 88 counties moved to OCIO services
Onboarding Survey Results
Members of units that moved to OCIO services were given the opportunity to provide feedback about their experience.
Thinking about the overall process of receiving new IT services, how would you rate your experience?
August 2018 - August 2019; n = 101
What did you think about the communications you received throughout the onboarding process?
August 2018 - August 2019; n = 101
Overall, how satisfied or dissatisfied were you with your onboarding experience?
August 2018 - August 2019; n = 98
CFAES IT Team Progress
The CFAES IT team is working on a variety of projects including research and application support. Below are some highlights from August.
Research Support
- Animal Sciences: Fixed an issue where a user wasn’t able to log in to an offline computer; Set up software to send data to BuckeyeBox; Designed a computer that will work with a microscope and run image processing software
- Food, Agricultural, and Biological Engineering: Set up a computer to work with instrumentation
- Horticulture and Crop Science: Set up a computer running instrumentation to run offline
- MCIC: Fixed an issue where a SeqStudio wasn’t talking to the computer
- Selby Hall: Migrated growth chambers to new networking infrastructure
- Continued inventory and onboarding of research machines in Gerlaugh Hall, Williams Hall, Williams Annex, Gourley Hall, Parker Food Sciences and Technology
- Migrating several PCs in labs tied to instrumentation on CFAES Wooster campus with modern operating systems and hardware for business continuity
- Installed and configured IP cameras for a USDA BL-2 facility
- Consulted on adding a -80 freezer to wireless networks for off-campus monitoring
- Assisting departments with consolidation of old computers tied to instrumentation
Application Support
- 4-H Center: Repaired digital signage
- ATI: With Digital Flagship team, distributed iPads to new students
- Entomology: Assisted researcher with getting custom packages for use in R for data analysis
- Shisler Center: Integrated event management system with DocuSign
State-wide Progress
County Status Table
| County Name | Status |
|---|---|
| Adams | Fully moved to OCIO Services |
| Allen | County owned: in talks |
| Ashland | County Owned |
| Ashtabula | Waiting Skype |
| Athens | Network/Wi-Fi completed; Ready for OCIO Services |
| Auglaize | County Owned: In Talks |
| Belmont | Network/Wi-Fi completed; Ready for OCIO Services |
| Brown | Network/Wi-Fi completed; Ready for OCIO Services |
| Butler | County Owned |
| Carroll | County Owned |
| Champaign | County Owned: In Talks |
| Clark | Network/Wi-Fi completed; Ready for OCIO Services |
| Clermont | Fully moved to OCIO Services |
| Clinton | County Owned |
| Columbiana | Fully moved to OCIO Services |
| Coshocton | County Owned |
| Crawford | County Owned |
| Cuyahoga | Fully moved to OCIO Services |
| Darke | Network/Wi-Fi completed; Ready for OCIO Services |
| Defiance | County Owned: In Talks |
| Delaware | County Owned |
| Erie | County Owned |
| Fairfield | Fully moved to OCIO Services |
| Fayette | Waiting Skype |
| Franklin | Fully moved to OCIO Services |
| Fulton | County Owned |
| Gallia | Networking/Wi-Fi completed; Ready for OCIO Services |
| Geauga | Network/Wi-Fi completed; Ready for OCIO Services |
| Greene | Waiting Skype |
| Guernsey | University Owned |
| Hamilton | Waiting Skype |
| Hancock | Fully moved to OCIO Services |
| Hardin | Fully moved to OCIO Services |
| Harrison | County Owned |
| Henry | Scheduled for networking/Wi-Fi |
| Highland | County Owned: In Talks |
| Hocking | Fully moved to OCIO Services |
| Holmes | Scheduled for networking/Wi-Fi |
| Huron | County Owned |
| Jackson | Fully moved to OCIO Services |
| Jefferson | County Owned |
| Knox | County Owned |
| Lake | Scheduled for networking/Wi-Fi |
| Lawrence | Fully moved |
| Licking | County Owned |
| Logan | County Owned |
| Lorain | Network/Wi-Fi completed; Ready for OCIO Services |
| Lucas | Fully moved to OCIO Services |
| Madison | Fully moved to OCIO Services |
| Mahoning | Network/Wi-Fi completed; Ready for OCIO Services |
| Marion | County Owned |
| Medina | Scheduled for networking/Wi-Fi |
| Meigs | Waiting Skype |
| Mercer | County Owned |
| Miami | County Owned |
| Monroe | County Owned |
| Montgomery | County Owned |
| Morgan | Fully moved to OCIO Services |
| Morrow | Scheduled for networking/Wi-Fi |
| Muskingum | Waiting Skype |
| Noble | Network/Wi-Fi completed; Ready for OCIO Services |
| Ottawa | Scheduled for networking/Wi-Fi |
| Paulding | County Owned: In Talks |
| Perry | Fully moved to OCIO Services |
| Pickaway | Waiting Skype |
| Pike | Fully moved to OCIO Services |
| Portage | Network/Wi-Fi completed; Ready for OCIO Services |
| Preble | Network/Wi-Fi completed; Ready for OCIO Services |
| Putnam | Network/Wi-Fi completed; Ready for OCIO Services |
| Richland | County Owned: In Talks |
| Ross | Scheduled for networking/Wi-Fi |
| Sandusky | Waiting Skype |
| Scioto | County Owned: In Talks |
| Seneca | Network/Wi-Fi completed; Ready for OCIO Services |
| Shelby | Network/Wi-Fi completed; Ready for OCIO Services |
| Stark | County Owned |
| Summit | Fully moved to OCIO Services |
| Trumbull | Fully moved to OCIO Services |
| Tuscarawas | Network/Wi-Fi completed; Ready for OCIO Services |
| Union | County Owned |
| Van Wert | Network/Wi-Fi completed; Ready for OCIO Services |
| Vinton | Networking/Wi-Fi completed; Ready for OCIO Services |
| Warren | Scheduled for networking/Wi-Fi |
| Washington | Scheduled for networking/Wi-Fi |
| Wayne | Waiting Skype |
| Williams | County Owned |
| Wood | Network/Wi-Fi completed; Ready for OCIO Services |
| Wyandot | County Owned |