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IT Help and Support

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Get tech assistance by chat, phone, in person or submit a ticket to the IT Service Desk.
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We work in partnership with organizations across the university delivering technology resources to support our faculty, students and staff.

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IT for Students

Get tech ready with these tools and resources for students.

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IT for Instructors and Staff

Find tech essentials and IT support for Ohio State employees.

What We Provide

Discover the services, tools, spaces and events we offer to the university community and beyond.

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AI Fluency

This initiative will ensure that every Ohio State student, beginning with the class of 2029, graduates fluent in the application of AI in their field of study.

Learn about the AI Fluency Initiative
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Featured Stories

  • Update: CarmenCanvas Restored

    Learning Systems | October 20, 2025
    7:45 pmAs of Monday, October 20, at 7:10 p.m., access to CarmenCanvas has been restored. The system was unavailable due to the global Amazon Web Services (AWS) outage. Thank you for your patience while the system was down. If you encounter any issues as you once again begin to use CarmenCanvas, please report them to the Learning Systems team at carmen@osu.edu or by calling 614-688-4357 (HELP).&nb...
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  • Microsoft 365 Copilot Chat Comes to All Office Apps 

    Beth Varcho | October 20, 2025
    Microsoft is making yourwork in Word, Excel, PowerPoint, Outlook, and OneNote smarter and easier with a major update: Copilot Chat is now built directly into Microsoft 365 apps that Ohio State provides to all instructors, staff and students. You do not need to purchase an additional license to use these new features. 
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  • Watch for New Email Warning Banners Starting Oct. 20 

    varcho.3@osu.edu | October 19, 2025
    We’re making important updates to our email security system to better protect you and the university from phishing and spoofed messages. Starting on Monday, Oct. 20, instructors, staff and students may notice a banner on incoming emails that fail our security check. These messages won’t be blocked yet, but they will be once the new security policy takes effect on Jan. 30. Wh...
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  • Register Now: Scary Cyber Tales: Don’t Let Your Data Go Bump in the Night

    Beth Varcho | October 13, 2025
    Attend "Scary Cyber Tales: Don’t Let Your Data Go Bump in the NightLearn" to learn about today’s most common threats—phishing, ransomware, malware, and social engineering—and pick up practical tips to keep your data safe. Join our cybersecurity experts for an hour of spooky tales and essential lessons to ensure your digital life doesn’t turn into a cyber nightmare!
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Join Us!

We're always looking for new staff and students passionate about technology. 

Order a Service

Browse our Service Catalog to find and order our available tech services.

System Status

Find out if there is an interruption in service or a planned maintenance for our services.