Implement Microsoft Email and Storage Changes

In response to Microsoft’s contract changes, we are adjusting our email and storage systems to minimize financial impact while maintaining essential services. These changes include reducing storage allocations and modifying license features. By working closely with stakeholders, we aim to provide cost-effective solutions that ensure continued access to key communication and collaboration tools, such as OneDrive and Teams. This initiative aligns with our goal of supporting operational excellence while managing costs efficiently. Timeline: February 2024 – June 2026

Accomplishments

July 2024 to December 2024

• Implemented changes to email services, including discontinuing automatic forwarding to third-party services and reducing retention times. 
• Eliminated 91,000 BuckeyeMail accounts and 269,000 Lifetime Email Forwarding accounts.