Update Direct Deposit Account Information - Student Refunds

About Updating Direct Deposit Account Information 

If a financial credit balance occurs on your student account, you may receive a refund. Most often, refunds are issued when you receive more financial aid than is needed to pay your bill. These extra funds are usually used to cover personal expenses, books, and supplies. 

Once you have direct deposit account information on file, you may update it at any time. This job aid describes how to update your direct deposit information for student refunds.  

Important: you, the student, are the sole owner of your My Buckeye Link account. Because of this, only you can change your direct deposit enrollment information; parents, family members, or others who support you financially cannot complete this action on your behalf. 

Update Direct Deposit Account Information 

1. Navigate to buckeyelink.osu.edu and click on My Buckeye Link in the Quick Links section at the top right of the page to log into your student account. Use your Ohio State name.# and password as your log-in credentials.
2. Navigate to the Finances section and click on the Manage Direct Deposit Refund link. This will take you to the Account Refund page. Click on the Edit/View Direct Deposit button – this will transfer you to the Direct Deposit screen.
3. On the Direct Deposit screen, select the account you currently have on file. This will take you to the Direct Deposit Details screen where you can see your existing bank account information.
4. Click the Update Bank Account Information button.
5. Review the information in the pop-up dialog box, then click OK to continue. 

Complete the following fields using your updated bank account information. Note that all are required. 

6. Routing Number – this 9-digit number can be found in the bottom left corner of a paper check, through your online banking account, or by contacting your bank. It uniquely identifies the bank to which your account belongs.
7. Account Number – this is generally 8-12 digits and can be found in the bottom middle of a paper check or obtained through your online banking account or by contacting your bank.
8. Account Holder Name – the name of the person to whom the bank account belongs. This must match the account holder’s name as it appears in the bank’s records.
9. Confirm Account Number – re-enter the account information you entered in Step 7.
10. Checking or Savings – select the radio button that corresponds to the type of account you have entered. This information can be obtained from your bank.

Now proceed to the Agreement and review the Terms and Conditions. You must agree to these terms and conditions to update your direct deposit enrollment information. 

11. Agree to the direct deposit enrollment terms and conditions – toggle the slider next to “I agree to the terms and conditions” at the bottom of the page from No to Yes.
12. Review and submit – review the information you entered to ensure it is accurate. Once you are satisfied, click the Submit button. The green banner on the screen following submission indicates that the process has successfully completed. 

You should now see your updated bank account information displayed as on file. You will also receive an email to your Ohio State email account confirming the changes you made to your direct deposit enrollment.

• Refunds disbursed via direct deposit are typically in your bank account within three (3) to five (5) business days from the transaction date associated with the Refund line item on your statement of account.
• You may only have one account for direct deposit refunds on file at a time. Refunds cannot be split across more than one bank account.
• To change your direct deposit enrollment information, you will need your updated bank account and routing numbers. These can be obtained at the bottom of a paper check, through your online banking account, or by contacting your bank.
• Direct deposit accounts on file must deposit to a U.S. bank account.
• The bank account you provide for student refunds is used for refunding purposes only; payment for tuition and fees will not be withdrawn from this account.
• Questions about changing direct deposit enrollment information should be directed to Buckeye Link at 614-292-0300 or help.osu.edu.