Skype for Business Continues to Modernize Ohio State Phone and Messaging Services

Before Skype for Business, Ohio State faculty and staff relied on disparate instant messaging and collaboration products that weren't always compatible, in order to work together.

In late 2016, the Office of the Chief Information Officer (OCIO) Skype for Business project team began to roll out the service, replacing physical phones with a suite of state-of-the-art communication tools. Through a few clicks, Skype for Business allows users to see available contacts and initiate conversations through an integrated chat, voice and video conferencing application.

With Skype for Business, Ohio State users also realized exciting benefits not previously available, including the ability to use Skype for Business on multiple mobile devices and receive voice messages though email.

Over the course of three years, the Skype for Business project team has migrated more than 11,000 faculty and staff users to the service which equates 74% of the intended user population. The project goal is to reach 85% usage by June of 2020. 

Want to learn more about Skype for Business? Details about features and how-to information is available from the OCIO Knowledge Base or at the Skype for Business project web site at