Usually, a vast network of thousands of wireless access points across The Ohio State University’s six campuses keep students and employees working, teaching and learning online.
That all changed when Ohio State President Michael Drake announced March 12 that face-to-face classes would be...
Whether you’re looking for expert help or gearing up to fix the problem yourself, the IT Self Service site -- go.osu.edu/it -- has everything you need to access the right technology resources. The new page is visually updated and new...
When we set out to improve our Carmen (Canvas) support resources for spring 2017, our first step was gathering feedback from the users. We asked instructors questions about awareness of our support service offerings, effectiveness of these services and what new services would be helpful....
