Controlling Teams/Microsoft 365 Group Related Email Settings

One of the foundational services that make up a Team is an Office 365 Group, members of the Team are members of the Group and vice versa.  There are several settings related to mail flow you can control on the Team/Group as an owner and as a member.  By default, these settings are not enabled, but you can change them via the university's Microsoft 365 web portal.

Team/Group Owner Settings

Determine the email address of a Team/Microsoft 365 group

To selective enable or disable for individual Teams/Microsoft 365 Groups you are member of

1. Sign in to your mailbox by using Outlook on the web (OWA), and then select click on the People icon to go the Groups hub
2. Select Member or Owner under Groups on the left side
3. Select the Team/Group name
4. The email address of the Team/Group will be displayed in the About this group section

Set all members to receive a copy of email message sent to the Teams/group

By default, when you send an email message to a Team/Microsoft 365 group the members of the Team/Group do not receive a copy of that message in their Inbox. You can change this setting.

1. Sign in to your mailbox by using Outlook on the web (OWA), and then click on the People icon or go to the Groups hub.
2. Select Owner under Groups on the left side
3. Select the group from the list and click Edit
4. Select the Members will receive all group conversations and events in their inboxes. They can stop following this group later if they want to check box.
5. Save the group.

Allow messages sent from external users to members of a Microsoft 365 group/Team

By default, external senders cannot email the Team/Group members via the Team/Group email address, a Team owner is able to control if the Team/Microsoft 365 group is enabled to receive messages from external users. You will also need to perform the steps in “Set all members to receive a copy of email message sent to the Teams/group” or “Receive a copy of group email messages you send to a Team/Microsoft 365 group”

For Microsoft 365 group owners

1. Sign in to your mailbox by using Outlook on the web (OWA), and then click on the People icon or go to the Groups hub
2. Select Owner under Groups on the left side
3. Select the group from the list and click Edit
4. Make sure that you select the Let people outside the organization email the group check box.
5. Save the group.

Messages sent to an Microsoft 365 group are not received by all members

Refer to steps in “Set all members to receive a copy of email message sent to the Teams/group” or “Receive a copy of group email messages you send to a Team/Microsoft 365 group”

Team/Group Member Settings

Determine the email address of a Team/Microsoft 365 group

To selective enable or disable for individual Teams/Office 365 Groups you are member of

1. Sign in to your mailbox by using Outlook on the web (OWA), and then select click on the People icon to go the Groups hub
2. Select Member or Owner under Groups on the left side
3. Select the Team/Group name
4. The email address of the Team/Group will be displayed in the About this group section

Receive a copy of group email messages you send to a Team/Microsoft 365 group

By default, when you send an email message to a Team/Microsoft 365 group that you're a member of, you don't receive a copy of that message in your Inbox. You can change this setting.

To enable for all Teams/Microsoft 365 Groups you are member of

1. Sign in to your mailbox by using Outlook on the web (OWA), and then select Settings > view all Outlook settings.
2. Select Mail > Groups.
3. Select the Send me a copy of email I send to a group check box.

To selective enable or disable for individual Teams/Microsoft 365 Groups you are member of

5. Sign in to your mailbox by using Outlook on the web (OWA), and then select click on the People icon to go the Groups hub
6. Select Member under Groups on the left side
7. Toggle Follow in inbox on the right side to change to your desired state