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Remove Learners from a Roster

You may need to remove learners from rosters when they are unable to withdraw from a session on their own. For additional information visit Cornerstone's online help

You can remove users individually or in bulk.

  1. Open the Roster page where you want to remove learners.
    1. Hover over the ILT tab.
    2. Click Manage Events & Sessions. 

      The ILT menu expanded with the Manage Events & Sessions option circled
    3. Click the View Sessions button on the same line as your event. 

      The Manage Events & Session page with the sessions link circled
    4. Click the Roster button on the same line as your session. 

      A session on the Session page with the roster button circled
  2. Remove learners individually or in bulk.

Remove Learners Individually

  1. On the row of the correct learner, click the Actions icon under Options, then click Remove Users. 
The Session Roster page with the remove user menu item shown
  1. Select a reason for the removal, and add comments, if desired.
  2. Click the Submit button. 

    The Withdraw Registration page
 

Helpful Note:

The session will appear on the learner's transcript with the status of "Withdrawn". It will be automatically moved to their archived transcript immediately.

 

 Click the Actions icon in the Users section, then click Withdraw/Move Users. 

the roster page with the withdraw/move users menu option highlighted
  • Click the Add button next to each learner you want to withdraw. 
  • Click the Withdraw button. 

    the select users page
  • Select a withdrawal reason from the drop-down menu.
  • Type a comment, if needed.
  • Check the Do Not Send Withdrawal Email box to not send an email to learners, if needed.
  • Click the Submit button.  

    The Withdraw Registration page

      

     

    Helpful Note:

    The session will appear on the learner's transcript with the status of "Withdrawn". It will be automatically moved to their archived transcript immediately.