Student Email Simplification Project

1. Please exit all Office applications (Outlook, Word, Excel, OneDrive, OneNote, Teams. Etc.). Be sure to log out of Teams and OneDrive from the app icons in the system tray (bottom right corner of your screen near the clock)
2. Open Excel or Word 
3. Click on your avatar/picture in top right corner of the window. This may have a warning icon displayed; this is normal.
4. Click “Sign Out” next to your lastname.#@buckeyemail.osu.edu
5. If prompted, click "Yes" to confirm that you want to sign out.
6. Click “Sign in” in the top right corner of the window
7. Enter your lastname.#@osu.edu email address and click "Next"
8. Enter your password and click “Sign in”
9. Complete BuckeyePass/Duo Multifactor Authentication when prompted
10. If prompted, select “No, this app only” 

You can now open all other Office applications as you normally would. Some applications may require additional steps as noted below:

• The first time you open Outlook, you may be promoted to sign in. Note: Outlook might still show your account name as BuckeyeMail on the left side; this is cosmetic only. Your new Primary email address is lastname.#@osu.edu. 
• If you use OneDrive, the first time you open it, it may display an error when you are attempting to sign in. Simply close OneDrive as prompted and re-open the application a second time.
• OneNote you will need to re-open any notebooks from OneDrive (see steps below)

Reset Access for Microsoft Teams – Mac

• Sign out of Teams
• 

  Reopen Teams. You will have the option to select your BuckeyeMail account; do not choose that option

• Click “Create or Use another account”
• Enter your lastname.#@osu.edu email address
• Click “Next”
• Enter your password and click “Sign in”
• Complete BuckeyePass/Duo Multifactor Authentication
• Select “No, this app only” if prompted

Reset Access for Office Apps - Mac

1. Open Word or Excel
2. Click "File" then click "Account" (or click on your profile icon)
3. If you see a “Sign in” link, click on it
4. If you do NOT see a “Sign in” link, click “Sign Out” 
5. The “Sign in” link will now be available; click it
6. Type your lastname.#@osu.edu email address and click Continue. 
7. Complete BuckeyePass/Duo Multifactor Authentication when prompted 

First, remove your BuckeyeMail account. 

1. Open Outlook
2. In the top menu bar, click “Outlook”
3. Select “Settings”
4. Under the "Quick Settings" section, click “Accounts” 
5. Click on your lastname.#@buckeyemail.osu.edu account 
6. Click on “Manage” in the lower left corner, then select “Remove Account” 
7. Click Continue to confirm the removal of the account.

Then follow these steps to add your lastname.#@osu.edu account to Outlook.

1. Open Outlook 
2. Go to the top menu bar, click “Outlook,” and select “Settings” 
3. Under Quick Settings, click “Accounts”
4. Click the “+ Add Account” button in the bottom left corner
5. Type your lastname.#@osu.edu email address and click “Continue”
6. Enter your password and follow the on-screen prompts. 
7. Complete BuckeyePass/Duo Multifactor Authentication when prompted 

First, remove your BuckeyeMail account. 

1. Click the OneDrive cloud icon, which is located near the clock in the top Menu Bar 
2. Click the "Help and Settings" icon, which is the ellipsis icon (…) 
3. Select "Settings" (gear icon)
4. Click on "Account" on the left side
5. Scroll down and click “Unlink this Mac” then confirm by selecting “Unlink account”

Then follow these steps to add your lastname.#@osu.edu account to OneDrive.

1. Open the OneDrive app 
2. Click the OneDrive cloud icon, which is located in the top menu bar near the clock. 
3. Click the "Help & Settings" icon, which is the ellipsis icon (…) 
4. Select "Settings" (the gear icon). 
5. Click on “Account” on the left side. 
6. Click on “Add an Account” on the right side 
7. Type your lastname.#@osu.edu email address and click “Sign In” 
8. If prompted, select "Work or School " as the account type 
9. Enter your password and follow the on-screen prompts
10. Complete BuckeyePass/Duo Multifactor Authentication when prompted 

You may need to re-open notebooks, following these steps:

1. Open OneNote. 
2. Go to the "File" menu and choose “Open”
3. Navigate to where the notebook you want to access is stored in OneDrive. Most often this will be in the “My Notebook” folder. 

1. Open Teams
2. Sign out of your account
3. Sign back into your account with your lastname.#@osu.edu  

1. Open the mobile app you want to access (Word, Excel, OneNote, OneDrive, etc.)
2. Sign out of your account
3. Sign back into your account with your lastname.#@osu.edu  

Other Office apps should update automatically after you perform these steps in any one of the apps.

Yes, before your transition, we recommend:

• Cleaning up your email and emptying your Deleted Items folder
• Cleaning up files in OneDrive and emptying the recycle bin
• If you have mailbox rules that forward messages from BuckeyeMail (bmail) to an lastname.#@osu.edu or @osumc.edu address, remove those rules
• Continue checking your email and the project website for updates about your transition date

On the day your account transitions:

• You will be signed out of apps where you used buckeyemail.osu.edu to sign in, including Outlook, OneDrive, desktop and mobile apps
• After the transition, BuckeyeMail sign‑ins will no longer work and will return an “unknown account” error
• Sign back in to Microsoft 365 apps using lastname.#@osu.edu
• This includes signing in on classroom or lab computers, even if posted instructions reference BuckeyeMail

Email sent to buckeyemail.osu.edu will continue to be delivered to your mailbox.
However, we recommend updating those services to use your lastname.#@osu.edu address going forward.

After your transition date:

• You will no longer be able to sign in using buckeyemail.osu.edu
• If you try to sign in with BuckeyeMail, you will receive an “unknown account” error
• Use lastname.#@osu.edu to sign in instead
• All of your email and files will remain available after the transition

• Graduated students whose two‑year post‑graduation window falls within the project timeframe will not be transitioned unless they return to an active status (student or employee)
• Graduated students whose two‑year post‑graduation window falls outside the project timeframe will transition in the same way as active students

S‑accounts will continue to be used for students who need separation between academic and university business accounts, such as those who:

• Require a university phone number
• Work in departments like legal, compliance, or similar areas

If you applied to Ohio State, an account was created as part of that process. There is nothing you need to do. Your account will automatically transition and be deleted after the semester you applied for has concluded.

We are not keeping the name BuckeyeMail. You can continue to use "BuckeyeMail" in student communications until early in June. We will be sending a general email to students (to all addresses we have on file for each student) during the week of June 15 to ensure all students have been informed. We will begin transitioning students on June 22 - that's when things will be a little tricky, as some students will be transitioned to one account and some will have two until everyone has been moved to one account. We expect to have active students moved to one account by the end of July. Moving forward we will simply refer to "university email," "Ohio State email" or "student email."

Your BuckeyeMail (bmail) mailbox and OneDrive data will be migrated to your @osu.edu account.

Your BuckeyeMail (bmail) mailbox and OneDrive data will be migrated to your @osu.edu account.
If you currently forward your @osu.edu email to OSUMC or NCH, messages sent to your BuckeyeMail address will continue to be forwarded there.

You should plan to update those materials after your unit’s transition date. Because the transition will occur over several months, we do not recommend removing all BuckeyeMail references until the project is complete.

• All current and future students will continue to be assigned buckeyemail.osu.edu addresses
• Email sent to BuckeyeMail addresses will continue to be delivered
• Units are encouraged to review and update communications to use @osu.edu addresses when possible
• BuckeyeMail addresses will remain in place for the foreseeable future; any long‑term plans for removal will be communicated later