Academic Year 2025
The Learning Systems Innovation (LSI) team routinely evaluates Ohio State’s current toolset, monitors its usage, and conducts satisfaction surveys. Data collected this way helps LSI know when it’s time to find a new tool that better suits the needs of students and instructors.
The following is a high-level overview of enterprise academic technology use and satisfaction at Ohio State during Academic Year 2025 (Autumn 2024, Spring 2025, Summer 2025). Data includes survey responses, service tickets, and usage data available from the tools or vendors.
CarmenCanvas
More instructors than ever agree that CarmenCanvas is easy to use. In Academic Year 2025, three out of four instructors surveyed agreed that Carmen is easy to use, compared to 71% in 2024 and only 49% in 2019. (12% neither agreed nor disagreed.)
Also in 2025, 77% of instructors and 89% of students agreed that Carmen does what they need it to do. And 84% of instructors and 88% of students say they're confident using CarmenCanvas.
CarmenZoom
In a survey conducted autumn 2024, employees gave CarmenZoom a usability score in the highest percentile range — "Best Imaginable," and students rated it nearly as highly — at an "Excellent" level.
Both students and employees reported satisfaction with Zoom and said they're confident using it (91% of employees and 87% of students).
Mediasite
In Academic Year 2025, 84,254 unique users viewed 472,074 hours of content with Mediasite — nearly 54 years! Usage was highest in autumn 2024, when 38,452 users viewed 231,991 hours of content.
Mediasite videos are often embedded in or linked to from CarmenCanvas courses. Users logged more than 4.3 million Mediasite launches from Carmen, and Mediasite was used in 8,432 courses.
Top Hat
Top Hat, the university's enterprise audience response system, is well-liked and usable, according to the results of a Spring 2025 survey. 84% of students agree that their instructors are doing a good job using Top Hat. Instructors and students rated the system's usability as "Excellent."
PebblePad
In Academic Year 2025 PebblePad had 38,364 active users, up from 22,952 users the previous academic year. The use of portfolios also increased – users created 13,163 portfolios, a growth of over 200%!
Namecoach
Academic Year 2025 saw record use of Namecoach, which allows users to voice record pronunciation of their names. More than 12,150 users recorded their names in Namecoach for use in 1,122 courses and three commencement ceremonies.
Honorlock
In Academic Year 2025, 658 courses used Honorlock, an online proctoring tool, for at least one exam. Nearly 18,500 Ohio State students took at least one exam using Honorlock.
Learn More
Learn more about the Learning Systems toolset in the Teaching and Learning Resource Center.