DocuSign behind BuckeyePass

Beginning Monday, October 19, DocuSign will now be protected by BuckeyePass.

On Monday, October 19, Ohio State's eSignature service (DocuSign) will now be protected by a multifactor authentication service, BuckeyePass (Duo). Ohio State is expanding its use of multi-factor authentication to increase the level of security that prevents unauthorized individuals from accessing university information.

eSignature is a university service that uses DocuSign, a digital application allowing users to securely sign, initial and enter other information on an electronic document rather than a physical copy. BuckeyePass is a multifactor authentication service provided to Ohio State faculty, staff, students and student employees. It helps protect your account even if your password is stolen.

If you are already using BuckeyePass, you don't need to take any action. You will be prompted to use BuckeyePass when you log in to DocuSign.

If you have not registered for BuckeyePass, visit to register your mobile devices.  


If you have questions about Ohio State University’s Electronic Signature System, DocuSign visit If you have questions regarding your access to DocuSign, contact

For questions about multifactor authentication in general, please contact  

For technical support, please contact the IT Service Desk:

Self Service:
Phone: 614-688-4357 (HELP)