Getting Help

For technical assistance, please contact the IT Service Desk.

The IT Service Desk offers 24-hour support, seven days a week, via email and phone.

If you have any accessibility concerns related to working remotely, contact the Digital Accessibility Center for assistance.

Campus-Specific Help

Note: In an effort to protect the health and safety of university faculty, staff, and students, all IT Service Desk locations will be closed for walk-in support beginning March 17, 2020. We are keeping a limited number of staff on campus for those cases where in-person support is needed. If the technician you are working with determines that you need to receive in-person support, they will set up an appointment with you to meet on campus.

Lima Campus

  • For assistance over the phone, call 537-242-7444.

Marion Campus

  • For assistance over the phone, call 740-725-6329.

Newark Campus

  • For assistance over the phone, call 740-366-9244.