Getting Help

For technical assistance, please contact the IT Service Desk.

The IT Service Desk offers 24-hour support, seven days a week, via email and phone.

If you have any accessibility concerns related to working remotely, contact the Digital Accessibility Center for assistance.

Campus-Specific Help

Note: In an effort to protect the health and safety of university faculty, staff, and students, drop-in support is currently unavailable. We encourage you to reach out for remote assistance via phone, email, or Self Service. If in-person support is required, a technician will be dispatched or an in-person appointment will be scheduled in alignment with the university's safe and healthy guidelines.

Lima Campus

  • For assistance over the phone, call 537-242-7444.

Marion Campus

  • For assistance over the phone, call 740-725-6329.

Newark Campus

  • For assistance over the phone, call 740-366-9244.