Active Projects

To help focus and prioritize impactful work that supports faculty, staff and students, each year we designate top projects that require technology to be implemented, enhanced or expanded. We hope our ongoing work improves your technology experience at the university.

Digital Flagship

Digital Flagship is a university-wide student success program designed to enhance the use of technology by students within academic and non-academic settings in order to better prepare them for immediate success academically, as well as in their future careers within the modern workforce. Digital Flagship furthers Ohio State’s strategic plan by promoting deeper engagement in research, creative expression, teaching and learning. The program supports access, affordability and excellence by providing Ohio State undergraduates with integrated learning technology and app development instruction opportunities at no cost. This student success initiative blends learning technology throughout the university experience and improves student engagement and learning transformation — both inside and outside the classroom.

What Success Looks Like

Digital Flagship enhances the student experience through:

  • Consistent access to a common technology at no cost to students
  • Programming that supports digital skills development and career readiness on all Ohio State campuses
  • The Mobile Design Lab, a learning space that travels across the state providing active learning opportunities related to coding, app development and digital design
  • A free self-paced coding and app development certification

Our FY20 goals include:

  • Launching all four courses in the Swift Coding and App Development Certificate program
  • Releasing the Ohio State: Wellness app
  • Introducing digital skills programming through the Mobile Design Lab, reaching all Ohio State campuses
  • Expanding evaluation and research to measure program impact and improve the student experience


Led by: Jessica Phillips | Interim Director of Learning Programs and Digital Flagship

Sponsored by: Cory Tressler | Interim Associate Vice President, Learning Technology

Learn more about Digital Flagship


Affordable Learning Exchange (ALX)

The Affordable Learning Exchange was created to help instructors take ownership of their courses and content. We are here to help navigate the waters of affordable resources and find creative solutions that promote student savings. This includes re-imagining the textbook, encouraging faculty innovation and empowering faculty through grants and training opportunities to adopt, adapt, create and share open educational resources.

Many students who receive financial aid find that these funds are exhausted on tuition and room and board. A large number don't receive any aid at all. Unfortunately, textbooks and classroom materials sometimes become discretionary items for these students. Many wait to purchase books, or never buy them at all. ALX can help bridge this gap while promoting excellent pedagogy and maintaining ownership of teaching and learning tools with the experts - Ohio State's world-class faculty.

What Success Looks Like

Our goal is to enhance the Ohio State student experience by:

  • Helping reduce course material costs
  • Providing a mixed ecosystem of solutions including open content, faculty collaborative authoring and inclusive access
  • Supporting faculty in leveraging course content and pedagogy for more engaged learning

Our FY20 goals include:

  • Growing grant funded projects
  • Logging $8.5M in student savings by end of academic year
  • Reaching an estimated $10M in savings by end of the 2020 calendar year


Led by: Ashley Miller | Associate Director, Affordability and Access

Sponsored by: Cory Tressler | Interim Associate Vice President, Learning Technology

Learn more about ALX


Professional Learning

The Professional Learning integration project will organize ODEE teams, learning opportunities, content and services into aligned experiences meant to empower Ohio State faculty and staff to better support student success. 

What Success Looks Like

Our FY20 goals for Professional Learning include:

  • Establish core curriculum
  • Define structures, roles, services and processes
  • Launch new online teaching and learning repository
  • Create flexible opportunities for participation


Led by: Sam Craighead | Associate Director, Learning Experience

Sponsored by: Cory Tressler | Interim Associate Vice President, Learning Technology


Managed Information Technology Services (MITS)

Managed Information Technology Services (MITS) are offered through partnership arrangements with colleges and business units across the university. These services are designed to provide MITS partners with consistent service from IT experts, improved security for services and data, enhanced efficiencies of IT funds and added core IT resources so each business unit can focus on its unique expertise and research.

What Success Looks Like

​Our goal is to provide a consistent, affordable, reliable and secure experience to MITS customers as measured by:

  • Implementing an exceptional onboarding process
  • Providing outstanding MITS services
  • Making improvements based on customer feedback


Diane Dagefoerde | Deputy Chief Information Officer

Jason Haskins | Director of MITS

Bill Phillips | Chief Relationship Officer

Learn more about MITS


Office 365 Transformation

Office 365 is a suite of tools that allows us to collaborate, share, organize and improve upon the work we are doing together through one consistent experience. Last year’s migration to Exchange Online was our first step to begin utilizing more of the Office 365 service offerings. Since the conclusion of the Exchange Online migration project, we have been rolling out additional services and features across the university that integrate or extend our capabilities.

All of these changes are part of a thoughtful, comprehensive and important journey to provide all faculty, students and staff with the tools and resources to effectively communicate and collaborate in a mobile and secure way. We are currently in a year-long transition to a single application for university email. It will conclude with the addition of BuckeyePass/Duo to all Office 365 applications. We plan to have all accounts moved to Exchange Online by June 2020.

What Success Looks Like

Our goal is enhance the Ohio State user experience by:

  • Championing and expanding the use of Office 365
  • 90% Skype installed
  • Completing Azure Service Readiness Activities (e.g. Contracts, assessments, integrations, service designs, training and certifications)


Jason Miller | Interim Senior Director of Infrastructure

Diane Dagefoerde | Deputy Chief Information Officer


Learn more about the Office 365 Transformation


People Protection Program

The old paradigm of protecting servers and data centers is becoming increasingly less relevant, with data being housed in third-party “cloud” providers, accessible from anywhere using mobile phones and tablets. Therefore, while we require the distributed units to continue managing the health of data centers and servers, the focus of enterprise security solutions needs to be on protecting individuals.

What Success Looks Like

This is an ongoing project that will require partnership between users and the enterprise security solutions team. Success means that people know and understand their risk profile and learn how they interact with data and systems a securely as possible.



Rich Nagle | Interim Chief Information Security Officer


Disaster Recovery Program

As the university evolves, information technology plays a critical role in driving the university’s mission. Disaster recovery is a critical element to the success of information technology in any organization, but especially in a higher education institution where people not only work and learn, but live. Through well-defined activities and resources, a disaster recovery program provides the university with the ability to protect Ohio State’s IT services and institutional data from the effects of a disaster. It allows the university to maintain, resume or restore mission-critical functions and operations following a disruption of IT services. When done well, disaster recovery reduces the loss of data, revenue, and reputation.

What Success Looks Like

Our focus for FY20 is on the development of (1) a program governance model, (2) a plan to improve upon current university disaster recovery capabilities, and (3) a professional network for Ohio State IT staff with disaster recovery responsibilities within their units.

Our FY20 goals include:

  • Defining, developing and implementing a university-wide disaster recovery approach that incorporates recovery and resiliency-by-design.
  • Assessing risks and priorities to identify gaps between the university’s recovery requirements and its ability to deliver on those requirements.
  • Creating educational resources and building knowledge of recovery best practices within the university community.
  • Establishing policies and procedures for the program to govern DR activities across the institution, and assisting units in improving compliance with applicable regulations, standards and policies.
  • Delivering a communication structure that addresses unit needs and university risks, including providing reporting to program stakeholders and leadership.
  • Establishing an assessment and maintenance process.


Led by: Amber Buening | Disaster Recovery Program Lead

Sponsored by: Rich Nagle | Interim Chief Information Security Officer